

I was attending meeting at the BCEC and this hotel is in an excellent position right next door. There's also an NCP car park next to the BCEC too if you are driving, so all in all the location was ideal. The Bullring and shops are just a 5 minute walk from the hotel too. Staff were very friendly and helpful, and the food in the restaurant at dinner and breakfast was very good (gluten free cereal etc. available at breakfast). Bed was very comfortable and the shower was particularly powerful.
Tom
Mei 2025

Really good customer service. A/C not working properly - immediately changed to another (better) room. Thank you! Staff were all smiley and helpful. Don't know what make the ice cream is but it's lovely 🤣 Housekeeping standards are very good! Shower was amazing and bed very comfortable. I like the Soak toiletries. Modern and attractive decor
Sarah
September 2025

Brilliant location for the station, Bullring, bars and restaurants. Decor in the lobby area was fab! Room was a great size and very comfy with everything we needed. Breakfast was fabulous - so much choice! Staff were also wonderful and always so friendly and helpful. Seems like Holiday Inn are trying to raise the bar - it was a brilliant stay and we’d use the hotel again.
Tamsin
Oktober 2025

Front desk were so welcoming on arrival, it really helped as we'd been stuck in traffic for a hour on the roundabout outside. Hotel room was generally clean, comfortable and ideal for our short stay. Location close to The Alexandra was fantastic!
Layla
Oktober 2025

Hotel was located in the centre of Birmingham. Room was modern with all amenities. Decor was fresh and modern. Barhroom was modern with double head shower Toiletries were lovely. Concession on parking at the nearby ncp car park. 13.95 a day for parking. Staff were very helpful. Only downside was there's beggars in the city next to Chinatown they were polite and I never felt intimidated. Was on a 2 day stay . Bullring shopping centre and train station is literally on your doorstep. Laura was very helpful on front desk as was all the staff Would recommend staying here .
Yousaf
Ogos 2025

The hotel staff tried their best to help through email communications since booking regarding early arrivals. The breakfast has many options and the staff were really helpful. Check-in and out were smooth. We arrived much earlier than check-in time but were given early access to the room. The location is ideal, 3 minutes from the station and close to shops and restaurants.
Bingbing
Ogos 2025

The hotel was lovely, it had everything we could need. We arrived earlier than our check in time as we wanted to have a wander around Birmingham, however when I went to the front desk to sort out payment, the lovely lady informed me that our room was ready. She said that they do usually charge for the early check in, but would wave it for us, which we really appreciated. The room was bigger than a standard hotel room, a big king sized bed, a large sofa bed (that my little one took to straight away). The bathroom was huge and actually had a bath which was a huge plus. The food was exceptional, and we had both dinner and breakfast at the hotel as it just made things easier for us. Everyone we spoke to was just lovely. I honestly can't fault the staff, they were exceptional.
George
Ogos 2025

I always have such a warm and welcoming experience when I stay here! From the moment I checked in and got help from customer desk staff to when I checked out, the customer service was absolutely fantastic. Every staff member really goes above and beyond to make sure everything is perfect. A huge shoutout to Shesh, Ashley, and Patrycja, on the Day and Night shift at the bar and restaurant—you all are amazing! I also love the excellent shower and handy USB connections at the switched socket outlets—super convenient! Looking forward to my next visit!
Hammad
Oktober 2025

Brilliant stay, lovely room, breakfast was fantastic, £14 for two people on a Saturday morning is pretty good value for money. Hotel was really clean, comfortable, room was above expectations, and is in a really convenient location 30 seconds off New Street Station. Definitely recommend.
Jack
Oktober 2025

We stayed at the Holiday Inn Birmingham City and honestly, it’s one of the nicest hotels we’ve ever been to! The rooms were super comfy, everything was clean, and the staff were just lovely. The receptionist Kareena who checked us in was so welcoming and friendly – she really set the tone for the whole stay. The highlight was when they surprised my son with a little birthday treat – such a thoughtful touch that made him feel so special. 🥰 Great location too, close to everything we needed. We had such a good experience and would 100% stay here again!
Victoria
Ogos 2025
Tempahan:
+1 (888) 385-8465